Orders are typically processed and shipped within 3–5 business days. You will receive a confirmation email with tracking information once your order ships.

Estimated delivery time is 1–5 business days, depending on your location.

We offer flat-rate shipping based on artwork size and packaging.

Refunds are only issued in cases where:

• The item is damaged during shipping and cannot be replaced
• The item is lost in transit and confirmed undeliverable by FedEx

If a refund is approved, it will be processed to your original payment method. Please allow 5–10 business days for the transaction to appear, depending on your bank.

For any questions or concerns, you can always reach us at info@kreemart.com.